Privacy Policy

Last Updated: January 1, 2025

FreshStrings ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your information when you visit or use our services, including our website freshstrings.app (the "Service"). By using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

• Account Information: When you create an account or interact with our Service, we may collect your name, email address, phone number, and other relevant details.
• Payment Information: For paid services, we may collect billing details, including credit card information, which is processed through secure third-party payment processors.
• Support Information: If you contact us for support, we may collect the information you provide.

b. Automatically Collected Information

• Device and Usage Data: We collect information about the devices you use to access our Service, including IP addresses, browser types, operating systems, and usage patterns.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Service and to improve user experiences.

c. Analytics Data

We may use third-party analytics tools to understand usage patterns and improve our Service. These tools collect data such as IP addresses, device identifiers, and browsing behaviors.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our Service;
• Process transactions and send confirmations;
• Respond to your inquiries and provide customer support;
• Monitor usage and analyze trends to enhance functionality;
• Comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

a. Service Providers

Third-party vendors and service providers who assist us with hosting, analytics, payment processing, and other business operations.

b. Legal and Compliance

To comply with legal obligations, respond to lawful requests, or protect our rights and property.

c. Business Transfers

In connection with mergers, acquisitions, or asset sales, your information may be transferred as part of the transaction.

4. Your Choices and Rights

a. Managing Your Information

You may update, correct, or delete your account information by accessing your account settings or contacting us directly.

b. Cookie Preferences

Most browsers allow you to manage your cookie preferences. You can adjust your settings to refuse cookies or alert you when cookies are being used.

5. Security

We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Children's Privacy

Our Service is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the Service or by other means. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

This Privacy Policy is governed by the laws of the United States, specifically the state of Ohio.